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Evidence Guide: BSBITU213 - Use digital technologies to communicate remotely

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBITU213 - Use digital technologies to communicate remotely

What evidence can you provide to prove your understanding of each of the following citeria?

Identify methods for digital communication

  1. Identify purpose for communication, intended audience and content of proposed communication (including whether it is commercially sensitive)
  2. Identify available digital communication applications by accessing relevant sources of information and clarify with relevant personnel as required
  3. Select most appropriate application for communication in accordance with available resources and relevant organisational policies and procedures
Identify purpose for communication, intended audience and content of proposed communication (including whether it is commercially sensitive)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify available digital communication applications by accessing relevant sources of information and clarify with relevant personnel as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select most appropriate application for communication in accordance with available resources and relevant organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement procedures to send and receive digital communications

  1. Access application/platform for sending and receiving digital communications in accordance with organisational policies and procedures
  2. Create outgoing digital communication, checking for accuracy and ensuring that any required attachments are prepared in accordance with organisational and technology provider requirements
  3. Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action, clarifying with relevant personnel as required
  4. Access and determine most appropriate action in response to incoming digital communications, in accordance with organisational policies and procedures
Access application/platform for sending and receiving digital communications in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create outgoing digital communication, checking for accuracy and ensuring that any required attachments are prepared in accordance with organisational and technology provider requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action, clarifying with relevant personnel as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and determine most appropriate action in response to incoming digital communications, in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage digital communications effectively

  1. Set security levels and/or filters for incoming digital communications in accordance with organisational policies and procedures
  2. Create plan for monitoring and maintaining digital communications across multiple applications/platforms in accordance with organisational policies and procedures
  3. Store digital communications and/or attachments in accordance with policies and procedures
  4. Empty inboxes and archive or permanently delete in accordance with organisational policies and procedures
  5. Create methods for communicating electronically with targeted groups of stakeholders as relevant to organisation
Set security levels and/or filters for incoming digital communications in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create plan for monitoring and maintaining digital communications across multiple applications/platforms in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store digital communications and/or attachments in accordance with policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Empty inboxes and archive or permanently delete in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create methods for communicating electronically with targeted groups of stakeholders as relevant to organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge